PO:DL HK Privacy Policy
Last updated: 28 August 2026
LASTSPRING HK LIMITED ("we", "us", "our") is the operator of the PO:DL HK online store (the "Store"). We respect your privacy and are committed to collecting, using, and safeguarding your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (the "Ordinance").
1. Personal Data We Collect
When you browse the Store, register as a member, make a purchase, or contact us, we may collect:
Contact details (name, delivery address, email address, phone number)
Account information (username, password, purchase history, product preferences)
Payment-related information (payment method and transaction records; full card details are processed directly by third-party payment providers and are not stored by us)
Device and usage data (IP address, browser type, browsing records collected via cookies and similar technologies)
Information you provide when interacting with us via social media (e.g. Facebook, Instagram)
Providing personal data is voluntary; however, certain services and promotions may not be available without it.
2. Purposes of Collection and Use
We collect and use personal data to:
Process orders, payments, delivery, and returns/exchanges
Create and manage member accounts (including member points and store credits)
Provide customer service and respond to enquiries
Send promotional and marketing communications with your consent (see "Direct Marketing" below)
Improve our products, services, and shopping experience
Prevent fraud, secure transactions, and comply with legal requirements
3. Direct Marketing
We intend to use your name, contact details, and purchase history to send you promotional information about our products, offers, and events via email, SMS, WhatsApp, or other channels. We will not use your personal data for direct marketing unless we have received your consent. You may opt out at any time, free of charge, by clicking the unsubscribe link in our marketing emails or by emailing cs@podl.global.
4. Cookies and Tracking Technologies
The Store uses cookies and similar technologies to identify members, remember preferences, and optimize the shopping experience. You may manage or disable cookies in your browser settings, though certain features may be affected.
5. Transfer and Disclosure of Personal Data
We do not sell your personal data. We may disclose personal data, to the extent necessary, to:
SHOPLINE and its affiliates, our platform service provider (see the SHOPLINE Privacy Policy: https://www.shopline.com/privacy)
Third-party payment service providers (for payment processing)
Logistics providers (for delivery arrangements, e.g. SF Express)
Our affiliates and service providers (bound by confidentiality obligations)
Law enforcement or regulatory authorities where required by law or court order
6. Minors
The Store is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request deletion.
7. Data Security and Retention
We maintain reasonable administrative, technical, and physical safeguards to protect personal data against accidental or unauthorized access, processing, erasure, or use. Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, after which it will be deleted or anonymized.
8. Your Rights
Under the Ordinance, you have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate personal data
Withdraw your consent to direct marketing at any time
To exercise these rights, please email cs@podl.global. We may take reasonable steps to verify your identity before processing your request.
9. Changes to This Policy
This Privacy Policy may be updated from time to time. Material changes will be announced on the Store, with the latest update date shown at the top of this policy.
10. Contact Us
LASTSPRING HK LIMITEDAddress: Unit 706, 7/F, Tower 2, South Seas Centre, 75 Mody Road, Tsim Sha Tsui, Hong KongEmail: cs@podl.global
